At Zorais, we are committed to protecting the privacy of our customers in accordance with the laws of the People’s Republic of Bangladesh, including the Digital Security Act and the Consumer Rights Protection Act. When you visit zorais.com or interact with our services, we collect essential personal information such as your name, contact number, shipping address, and email to facilitate your shopping experience. This data is primarily used to process your orders, verify “Cash on Delivery” (COD) transactions, and ensure that our logistics partners can reach you for timely deliveries. We also collect technical data, like your IP address, to maintain the security of our website and prevent fraudulent activities, ensuring a safe environment for all our users.

We believe in transparency regarding how your data is handled and shared. Zorais does not sell or rent your personal information to third parties for their marketing purposes. We only share necessary details with trusted service providers, such as local courier services and secure payment gateways like bKash, Nagad, or SSLCommerz, to complete your transactions. These partners are strictly required to protect your information and use it only for the specific services they provide to us. Additionally, we may disclose information if required by Bangladeshi legal authorities or to protect our rights and the safety of our community.

Your trust is our priority, and we provide you with full control over your personal data. You have the right to access the information we hold, request corrections to any inaccuracies, or ask for the deletion of your account once all pending orders are fulfilled. We also use cookies to enhance your browsing experience and remember your preferences, though you can manage these through your browser settings. As our brand grows and Bangladeshi digital regulations evolve, we may update this policy. We encourage you to review this page periodically, and if you have any concerns or questions, our support team in Bangladesh is always available to assist you via our official contact channels.